To solve your problem, oftentimes it's very handy for us to be able to see what's happening on your screen. In order to accomplish this, we use remote support software. All you have to do is enter a code on our support site and done. This way we can take control of your computer temporarily and assist with your issue.
When the problem is resolved we disconnect from your system and you can continue using your computer as before.
On-site support means we provide support on location for residences and businesses. It may happen that on-site support is required on an ad-hoc basis for, for example in the event of a computer problem that can't be resolved remotely. It could also be that you can't travel for any reason and need the convenience of an on-site visit.
We can also come to you for personal assistance and to check all IT in the office, from networks to printers. Depending on the size and needs of your company, we will make recommendations and help you improve your internal automation.
We want everyone to love IT and that's only possible if all our customers have positive experiences with our IT support. GoToTech stands at the ready for you every day to help you when you have an issue. We think along with you and make sure you hang up the phone with a smile.
We would therefore like to ask for your feedback. This way we can find out what is going well and where the areas for improvement lie.
Feel free to have a look at some of our Google reviews below or submit your own.
GoToTech has security cameras for every scenario. Whether you need to keep an eye out on your herd in the barn, you're dealing with porch pirates or have the need to register license plates. We have you covered!
If your computer is acting up, oftentimes a remote session can resolve a computer problem without the need for a technician to come on-site. It's very convenient and cost effective! If you have a problem we can't solve remotely, we will come to your house or business and resolve whatever problem you may have on the spot!
We deliver tailormade modern looking and professional websites to put your company on the map! Let our company take away the frustrations of slow load times and aging designs. Together we will lift your digital presence to new heights!
We create the best desktop computers in SD&G according to your personal or business needs. Our systems perform on delivery and will continue to perform during their entire lifecycle because we will never compromise on the quality of our components and that's a promise!
Need internet in a remote building on your property? Camera in a hard to get place? Computers not connecting? We get your network working perfectly where and how you need it!
GoToTech is a managed IT service provider who offers services to smaller businesses who need to take their computer needs more seriously but aren't quite big enough to have a full-time IT department.
When it comes to service, we don't make concessions
Our installers have decades of experience in the field!
We take the time to explain everything. We're only happy when you're happy!
Every project is different, so contact us for a free quote!